Privacy Policy

Last updated: May 22, 2026

Infinity TV Canada ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect the following information when you place an order or contact us:

• Personal Information: Full name, email address, phone number
• Payment Information: Payment is processed securely through Stripe. We do not store your credit card details on our servers.
• Device Information: MAC address (for MAG box activations only)
• Order Information: Products purchased, order history, subscription details
• Technical Data: IP address, browser type, and pages visited (for analytics purposes)

How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Sending order confirmations and account credentials
• Providing customer support
• Sending renewal reminders before your subscription expires
• Improving our website and services
• Complying with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Payment Processors: Stripe, for secure payment processing
• IPTV Providers: Limited account information shared with our IPTV server providers solely for account activation purposes
• Legal Requirements: If required by law or to protect our rights

Data Storage & Security

Your order data is stored securely using Supabase, a secure cloud database. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

Payment information is processed by Stripe and is never stored on our servers. Stripe is PCI DSS compliant.

Email Communications

By placing an order, you agree to receive transactional emails including order confirmations, credential delivery, and renewal reminders. You may opt out of non-essential communications at any time by contacting us.

Cookies

Our website uses minimal cookies and local storage to remember your cart and preferences. We do not use tracking cookies or third-party advertising cookies.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at infinitytvyeg@gmail.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

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